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Returns
We’re confident in our Sleep Consultants' abilities to match you with the perfect mattress for your body type and budget. But if you find your purchase isn't the mattress of your dreams, we've got your back. It generally takes 8 - 10 weeks to properly break in a new mattress. Much like a new pair of shoes, it also takes time for your body to adjust to a new sleep surface, especially if your old one was out of shape. Once your new mattress is delivered, our 120-Night Sleep Trial comfort guarantee requires you to sleep on it for 30 days. If you are not completely satisfied, you have an additional 90 days to come back into any Sit 'n Sleep location and select another mattress of equal or greater value with a 20% restocking fee not to exceed $500.00. The 120-Night Sleep Trial does not apply to closeouts, floor samples or if your product is found to be dirty, stained or abused. Returns for non-mattress products: All products that Sit 'n Sleep sells have a manufacturer’s warranty. The length and the terms of these warranties vary by manufacturer and type of product. During the warranty period, Sit ‘n Sleep will work with the customer to receive a replacement product if there is a manufacturing defect. If the product is found to be unreasonably unsanitary, or abused by the customer, the product could have its warranty voided. Sit ‘n Sleep will offer a refund provided the product is brand new and still in original manufacturer packaging. If the product is not in this condition, Sit ‘n Sleep will work with the customer to receive a warranty replacement or repair, depending on the product in question.
